Universe Reviews

Impossible to contact customer service. Multiple phone calls, emails and messages on the company's "contact us" page have all been unanswered. I will return and update review if I ever get a hold of them.

Impossible to contact customer service. Multiple phone calls, emails and messages on the company's "contact us" page have all been unanswered. I will return and update review if I ever get a hold of them.

My 9 year old nephews Christmas money was stolen by the minevention and universe and all I got was rude responses telling me I already got the refund telling me I only bought one ticket and this is even after I sent all the proof I had, this was still not true to the person I had to deal with. I will make sure no one I know will ever use this service. And will be posting all the interactions online for everyone to see. A child with autism getting robbed is disgraceful, your company should be ashamed. I will also be contacting all the Irish businesses and radio stations that have promoted this scam. Still no refund. And you can not leave a review online ANYWHERE for the minevention… total scam!

My 9 year old nephews Christmas money was stolen by the minevention and universe and all I got was rude responses telling me I already got the refund telling me I only bought one ticket and this is even after I sent all the proof I had, this was still not true to the person I had to deal with. I will make sure no one I know will ever use this service. And will be posting all the interactions online for everyone to see. A child with autism getting robbed is disgraceful, your company should be ashamed. I will also be contacting all the Irish businesses and radio stations that have promoted this scam. Still no refund. And you can not leave a review online ANYWHERE for the minevention… total scam!

Universe was part of or did nothing to help to prevent fake scam giger exhibit that was supposed to happen in oct 2022. this ticket company did nothing to help prevent this scam fraudulent show posting. Universe did nothing about refund other than tell me to contact the event organizers...who were scammers are unreachable. Will probably never buy tickets from Universe tickets again. I would suggest no one use them unless you have no problem throwing away money on fake scam shows that will never happen. Universe seems like a great company to work with if you want to make a fake scam and they will do nothing to expose you, it's seems they encourage it actually

Universe was part of or did nothing to help to prevent fake scam giger exhibit that was supposed to happen in oct 2022. this ticket company did nothing to help prevent this scam fraudulent show posting. Universe did nothing about refund other than tell me to contact the event organizers...who were scammers are unreachable. Will probably never buy tickets from Universe tickets again. I would suggest no one use them unless you have no problem throwing away money on fake scam shows that will never happen. Universe seems like a great company to work with if you want to make a fake scam and they will do nothing to expose you, it's seems they encourage it actually

Stole money off me which I’m reporting to Action fraud. I strongly suggest others do the same. They took money for 4 tickets for the Summer Fest concert which was never going to happen as half the acts weren’t even booked. They are criminals in effects and need exposing

Stole money off me which I’m reporting to Action fraud. I strongly suggest others do the same. They took money for 4 tickets for the Summer Fest concert which was never going to happen as half the acts weren’t even booked. They are criminals in effects and need exposing

Felt frustration when the fast2beverage lines were much longer and slower than the regular lines. We could only find one place to use it And then there were only three choices available with the ticket which was not specified on the ticket. We could have gotten better choices (that we had actually liked) faster if we hadn’t chose the ticket. It says the tip is covered but there was still a tip jar-not a huge deal, but felt like additional was expected. In spite of a small discount, it wasn’t worth it. We will NOT be doing this again.

Felt frustration when the fast2beverage lines were much longer and slower than the regular lines. We could only find one place to use it And then there were only three choices available with the ticket which was not specified on the ticket. We could have gotten better choices (that we had actually liked) faster if we hadn’t chose the ticket. It says the tip is covered but there was still a tip jar-not a huge deal, but felt like additional was expected. In spite of a small discount, it wasn’t worth it. We will NOT be doing this again.

I am so sorry many of you had a poor experience but I have to speak as I find.
Today I messaged Universe and had a reply within a couple of hours. It was helpful, timely and provided all the information I needed to answer my concerns on an upcoming concert.

I am so sorry many of you had a poor experience but I have to speak as I find.
Today I messaged Universe and had a reply within a couple of hours. It was helpful, timely and provided all the information I needed to answer my concerns on an upcoming concert.

Absolutely shambolic, I purchase festival tickets which is situated in Blackburn, sadly it got cancelled till next year, I got a email confirming it and saying that I would be entitled to a refund if I couldn'make it, when I requested for my money back, they refused, total disgrace.

Terrible. No option to contact them. Universe is just a way for event organisers to hide behind a third party. Avoid avoid avoid.

Stopping by to say hello to the great staff at I universe and to the best agent on the planet.. Buddy Dow (! Wes Bain